Our Romana is just fantastic. Any combination of challenges and turmoil and she's in her element. But don't take that the wrong way: it's precisely what we want. When her colleagues see her shuffling and muttering they know: here we go, Romana is on a roll. She grasps the nettle and won't let go. Seize it, press ahead and get it sorted. Done. Yes, another satisfied Akasison client! It's what gives her a huge kick. Romana is someone you can count on because she relieves clients of all their worries. She knows what she's doing and what she's talking about. That's why Principle 5 “We understand our business” suits her to a T. What more could you ask for?